Refunds & Return Policy

At Bettobo, we are committed to providing quality products designed to support your everyday needs across beauty, wellness, and lifestyle categories. We stand behind the quality of our products and encourage customers to use them for a minimum of 14 days to properly evaluate performance and results.

If you are not satisfied with your purchase after 14 days, you may request a return or refund within our 60-Day Money Back Guarantee, subject to the terms outlined below.

To initiate a return or refund request, please contact us at:
📧 bettoboo0@gmail.com

Eligibility for Returns & Refunds

To be eligible for a return or refund:

  • Requests must be submitted within 60 days of delivery

  • Proof of purchase is required

  • The product must be returned in its original packaging, where applicable

  • Refund eligibility depends on the product category and condition

  • Bettobo reserves the right to deny refund requests that show signs of misuse, excessive wear, or abuse of this policy

Shipping fees are non-refundable, except in cases where the product is defective or incorrect.

Category-Specific Conditions

Beauty & Personal Care Products

Due to hygiene and safety reasons:

  • Opened or used products may be eligible for a partial or full refund at our discretion

  • Products that are damaged, contaminated, or misused are not eligible for refunds

  • Individual results may vary and are not guaranteed

Wellness Products & Supplements

  • Products are not intended to diagnose, treat, cure, or prevent any disease

  • Only one refund per product per customer may be permitted

  • Excessive use, misuse, or violation of recommended usage voids refund eligibility

  • Results vary based on individual lifestyle and usage

Electronics & Gadgets

  • Products must be returned in original condition, including all accessories, manuals, and components

  • Devices showing physical damage, water exposure, unauthorized modification, or misuse are not eligible

  • Customers are responsible for return shipping unless the item is confirmed defective

Refunds will be issued after inspection and approval.

Cancellation Policy

Orders may be canceled or modified within 24 hours of purchase. After this period, orders may already be in processing or shipment and cannot be canceled.

If a cancellation request is approved within the 24-hour window, refunds will be processed within 7 business days.

60-Day Money Back Guarantee

Our 60-day money back guarantee applies exclusively to purchases made directly through the official Bettobo website. Bettobo reserves the right to refuse refund requests that do not comply with this policy or appear to be fraudulent or abusive.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with photo or video evidence. Once verified, we will offer a replacement or refund at no additional cost.

Compliance & Payment Provider Protection

This policy is designed to comply with the requirements of Shopify, Shopify Payments, PayPal, and Stripe. Chargebacks or payment disputes submitted without first contacting our support team may result in refund denial.

Contact Information

For any questions regarding returns or refunds, please contact:
📧 bettoboo0@gmail.com